Shipping Policy
At Lucky Store, we aim to provide fast and reliable shipping services. Please read the details of our shipping policy below:
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders or if there are any delays due to unforeseen circumstances, your shipment may be delayed by a few days. We will notify you if there are any significant delays.
Shipping Rates and Delivery Estimates
Shipping costs are calculated at checkout based on the shipping method and destination. Delivery times vary depending on the shipping option selected and your location:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- International Shipping: Delivery times vary by country (please check at checkout)
Please note that shipping times are estimates and can vary based on your location, weather, and other factors outside our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track the status of your order using the tracking number provided.
Shipping Restrictions
We currently ship to the United States and select international locations. If we do not ship to your country, please contact us, and we will try to assist you with alternative arrangements.
Shipping Address
Please ensure that your shipping address is correct when placing an order. If there is a mistake in your address, please contact us as soon as possible. If your package is returned due to an incorrect address, you may be responsible for additional shipping fees to resend the package.
Customs, Duties, and Taxes (For International Orders)
International orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer. Please check with your local customs office for more information before placing your order.
Undeliverable Packages
If your package is returned to us because of incorrect or undeliverable address details provided by you, you will be responsible for the additional shipping charges. We will contact you to arrange for reshipping.